Shipping policy

We are committed to delivering your orders promptly and with utmost care. Here's a detailed overview of our shipping policy:

  1. Shipping Locations
    We currently ship to locations within India for domestic orders. If you're outside India, please contact us at chinkaaricasuals@gmail.com for international shipping assistance.

  2. Shipping Costs
    We are happy to offer free shipping on all orders within India, so you can shop without worrying about extra costs.

  3. Processing Time
    Typically, orders are processed within 2–3 business days after placement. Processing times may be longer during peak seasons, sales, or holidays, but we will keep you updated via email.

  4. Shipping Time
    For domestic orders, shipping usually takes around 10–12 working days. This is an estimate and delays may occur due to factors beyond our control.

  5. Order Tracking
    Once your order ships, you will receive a tracking number via email. It may take 24–48 hours for tracking information to update.

  6. Shipping Delays
    Delays may occur due to carrier issues, customs, or incorrect addresses. If this happens, please contact us at support@chinkaaricasuals.in and we will work with the carrier to resolve it.

  7. Customs, Duties, and Taxes
    For international orders, recipients are responsible for customs duties, taxes, and any import fees. These charges are not included in our shipping cost.

  8. Shipping Address
    Please double-check your shipping details to ensure they are accurate and complete. If you need to update your address, contact us as soon as possible and we will assist you.

  9. Lost or Stolen Packages
    If the carrier marks your package as delivered but you have not received it, Chinkaari Casuals is not responsible. Please contact the delivery partner or our support team for assistance.

  10. Damaged Items
    If your order arrives damaged, please notify us within 48 hours with an opening video and photos. We will arrange a replacement or refund as per our Return and Refund Policy.

Contact
Email: chinkaaricasuals@gmail.com
Phone: +91-7907430329 (Mon–Sat, 10 AM to 6 PM)